Me (ordering for Sam): I’d like a plain double hamburger with ketchup only, please.
Drive-Thru Guy: I’m sorry, ma’am, we don’t make double hamburgers. Do you want to order something else instead?
Me (after a long pause, trying hard not to sound dumbfounded and sarcastic): Could I please have a plain double cheeseburger with ketchup only, hold the cheese?
Drive-Thru Guy: Oh. Okay, we can do that, I guess. Anything else?
Me: No, thanks, that’ll do it.
Why Would I Sleep? 
Very funny!
Well, my only observation is possibly that there really shouldn’t be any surprise here. Mickey D Employees aren’t exactly recruited in the Wall Street Journal or from the top of the heap.
Surprised? No. Amused? Quite. -KDF
Everyone needs to work somewhere…perhaps for that person McDonalds is as good as it gets.
And I would have to guess that you are correct on that! -KDF
My operations management professor always loved to make comparisons between McDonald’s and five-star restaurants to make his points in class about the different capabilities, competencies and competitive priorities of different types of businesses. Since McDonald’s operations were a like a line process (as opposed to a job process) they competed primarily on cost and thus had a low capacity for customization and flexibility. Apparently he was right.
Huh. I actually learned something in that dismal, mind-numbing semester. Go figure.
I remember one time my mom couldn’t get a Whopper without some ingredient. The worker said, “We can’t change it, or it wouldn’t be the Whopper anymore.” I think the teen was trying to make a sophisticated marketing/trademarking point, but it didn’t come across too well.
LOLOLOL
As for me, I’ll keep the cheese. Best baragin in town, those dblchzbgs
“five easy pieces”
[Bobby wants plain toast, which isn’t on the menu]
Bobby: I’d like an omelet, plain, and a chicken salad sandwich on wheat toast, no mayonnaise, no butter, no lettuce. And a cup of coffee.
Waitress: A #2, chicken salad sand. Hold the butter, the lettuce, the mayonnaise, and a cup of coffee. Anything else?
Bobby: Yeah, now all you have to do is hold the chicken, bring me the toast, give me a check for the chicken salad sandwich, and you haven’t broken any rules.
Waitress: You want me to hold the chicken, huh?
Bobby: I want you to hold it between your knees.
on the bright side, at least you couldn’t see him as he rolled his eyes at you.
The true beauty of drive-thru technology, yes. :) KDF
indianamatt~ Whatever happened to “Your way, right away?”
sounds like my experiences at Popeye’s!
Gee, looking at the dates of the comments here it seems I’m a little LTTG, but I’ll go on.
insom, that’s exactly the scene that popped into my head as I was reading Kathy’s post. :)